Knowledge Base Home › Knowledge Base General & Pre-Sale Questions (7) Who is MAX Keyboard? Do you have a store / accept local customers? Do you ship Internationally? My order was failed / credit card was declined. What is this? What happens if my order is returned to sender? International Policies (4) Custom brokerage fees and duties International Shipping International Order Verification International Returns and Warranty Keycaps (4) Keycap Types Keycap Profile & Size Information Keycap Layout Keycap Compatibility & Size Chart Store Policies (4) Ordering Order Status Order Changes or Cancellations Shipping Warranty and Returns (4) Returns Exchanges Incorrect or Missing Items Warranty and Service