Warranty and Service

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MAX KEYBOARD’s warranty obligations are limited to the terms set forth below: MAX KEYBOARD warrants its new product against defects in materials and workmanship for a period of ONE (1) YEAR from the date of original invoice. If a defect exists, at its option MAX KEYBOARD will (1) repair the product at no charge, using new or refurbished replacement parts, (2) exchange the product with a product that is new or which has been manufactured from new or serviceable used parts and is at least functionally equivalent to the original product. A replacement product/part assumes the remaining warranty of the original product or sixty (60) days from the date of replacement or repair, whichever provides longer coverage for you.

This warranty does not cover problems or damage resulting from, but not limited to, any of the following:
* Wear and tear associated with normal use
* Any modification, abuse, accident, disassembly, misapplication, or unauthorized repair
* Removal of any manufacturer label(s) or sticker(s)
* Any improper operation, including any use not in accordance with any supplied product instructions
* Connection to any improper voltage supply
* Any other cause which does not relate to a product defect in materials or workmanship

MAX KEYBOARD’s sole obligation and liability under this warranty is limited to the repair or replacement of a defective product at our option. MAX KEYBOARD shall not, in any event, be liable for any incidental or consequential damage, including but not limited to damages resulting from interruption of service and loss of data, business, or for liability in tort relating to this product or resulting from its use or possession.

Before submitting a warranty claim, we suggest you contact our technical support group or visit MaxKeyboard.com and review the support section for technical assistance. A simple fix for your problem may be found there.

In the event that warranty repair or replacement is necessary, MAX KEYBOARD will request and you must provide proof of purchase (store receipt or invoice and the serial number located under the keyboard) in order to receive warranty service.