Order information is available for viewing after you receive your order confirmation e-mail. You should receive your order confirmation e-mail within up to 1 hour after placing your order. If not, please check your spam mail box.
Order processing time varies from 1-5 business days depending on your order. For example, If you placed an order on a standard keyboard with no customization on Saturday, an automated email will be sent to you confirming “your order has been processed”. However, item will only be shipped on Monday during normal business hours. Once your order has been picked up by shipping carrier, a second email will be sent to you confirming “your order has been shipped” and will include your tracking information.
NOTE: If you have registered an account during your order, you will be able to log in and see the history and statues of all your orders.