Category: International Policies

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Custom brokerage fees and duties

Customs fees are not included in your shipping charges when you place your order. The fees are based on the value of the shipment and other, sometimes random, factors that we cannot predict. Remember, Customs Fees and Duties are the buyer’s responsibility and Max Keyboard is in no way responsible for any Customs Fees or […]

International Shipping

International shipping is available to most countries around the world. Shipping fees are calculated on a combined basis of the weight of your order, your destination, and selected shipping service. To check shipping costs, simply add the item(s) you wish to order into the shopping cart and proceed to checkout page for shipping calculator. Please […]

International Order Verification

Some orders are subject to verification procedure which means that, for your protection from credit card fraud or identity theft, we may ask you to verify that you’re the card owner or that order and that ship-to information are legitimate. If your order requires Verification, we will advise you by phone or e-mail. This is […]

International Returns and Warranty

MAX KEYBOARD wants you to be thrilled with our awesome product. However, if you need to return an item, we are here to help. Items ineligible for a return include: * Customized Item * Refurbished / Open Box Product * Special Group Buy Promotion Deal * Used Parts & Accessories * MAX KEYBOARD Gift Cards […]