Warranty and Service

WARRANTY COVERAGE MAX KEYBOARD’s warranty obligations are limited to the terms set forth below: MAX KEYBOARD warrants its new product against defects in materials and workmanship for a period of ONE (1) YEAR from the date of original invoice. If a defect exists, at its option MAX KEYBOARD will (1) repair the product at no […]

Incorrect or Missing Items

We apologize for any error made in the processing of your order and for any inconvenience it may have caused. 1) If you received extra items that are not yours, please contact us with the information from the items that are not yours. 2) If you are missing items from your order, please contact us […]


Exchanges are simply handled as two separate transactions. You will need to arrange a return for the original item and place a new order online for the new item. Please contact our customer service department to arrange a return.


MAX KEYBOARD wants you to be thrilled with your new product. However, if you need to return an item, we are here to help. Items ineligible for a return include: * Customized Item * Refurbished / Open Box Keyboard * Special Group Buy Promotion Deal * Used Parts & Accessories * MAX KEYBOARD Gift Cards […]